We are writing this letter in appreciation of the fine job that Ken Gollner did in the sale of our Port Coquitlam house in December 2014 and to, without any hesitation whatever, recommend him as a realtor of choice for anyone looking to sell their home.
We found Ken to be a capable, dependable and reliable person who conducted himself in a most professional manner at all times. He is both courteous and polite and a pleasure to work with during what can be a described as a trying and unfamiliar time for people such as we are - that is to say, long term owners making a major change with limited experience in real estate matters.
Ken also assisted us in the process of purchasing of a new place in North Vancouver.
The results of our sale were more than we expected and it goes without saying, that we were extremely gratified that we chose Ken as our realtor.
Bill and Midge Summersgill
From beginning to end, everything was perfect!
"I would like to thank you for all that you have done for us to help us in the selling of Dad's, our family, home. I'm glad that we took Dad's advice when he always said "if anything ever happens to me call Ken Gollner" and we did just that. We are really grateful for the extra help that you gave us in calling around for insulation removal quotes, furnace information, testing for asbestos quotes and going in the attic for that and in the crawl space for the drainage information. A special thank you is needed for all that, "THANK YOU". Also, for the extra care with guiding me through this whole process as I had no clue, it is not easy to sell the only family home that I lived in until marriage but you again knew what to do and made a hard transition smooth and easy."
Ken, Thank You from Me & my family and Ward & Marilyn.
Sincerely Cheryl (Linn) Pol
"Throughout our working relationship with Ken, he never faltered on offering his full cooperation, a lot of charm and more importantly, no pressure!"
N & J Davie
"It was not like a salesman sitting in our house, but more like a friend."
Mr & Mrs R. Hutchinson
"Moving is traumatic and after 20 years in a home, older people hesitate to risk a change. Ken was most understanding and patient.
W & M Menzies
"During my adult years, I have bought and sold a number of homes in various cities including Winnipeg, Port Moody, North Vancouver, Nanaimo and Parksville. With the exception of the sale you handled I'm afraid to say that I'd developed little respect for the Real Estate Agents I met.
I write you today because I would like you to know that both Jennifer and I do appreciate your efforts, dedication, courtesy and respect shown us during a most trying period in our lives. It is not without thanks that you invested time in settling me down when times looked difficult. In fact, you gained my respect for being so calm and encouraging when I was ranting and raving about this and that.
I could go on and on as I recall rather humbly about how challenging I must have been, let alone the market conditions, and unique style of the home in question. Nonetheless, your persistence prevailed. Good for you Ken!
So, please let me assure you that I will, without doubt recommend you to any friend or colleague who is considering a sale or purchase. No doubt, they too would find themselves pleased with your personal efforts.
With that, I close for now and again, on behalf of Jennifer and I thank you personally for your tireless work on our behalf. It was money well spent.
"We would like to thank you for your assistance in selling our house. We chose you as our realtor for your professional manner and personal touch! The time you took with us to explain your approach to selling houses and to understand our priorities was very helpful. This mutual understanding made working with you both productive and enjoyable. Your thoroughness was also greatly appreciated, following up on all the details ensured that the sale went smoothly. The fact that you were always easy to reach and promptly returned phone calls was also extremely helpful.
We enjoyed working with you and wish you all the best!"
T & G Derksen